Sunday, November 2, 2008

Random Thoughts and Observations

Random Observation 1: work weirdness

Here's an example of the weirdness of my workplace, which is an international survey company of, I'm guessing, middling-to-no-respect in the industry. Recently one of our clients had a meeting with the Project Manager who handles their account and the Field Supervisors who actually run the day-to-day gathering of opinions. The client, who seemed to have no idea as to how their own survey was being run, listened to some of our interviewers call their customers to take the survey. This is a survey where, for several years, we have been instructed to only call people during business hours, to avoid bothering people in the evenings, during the dinner hour, etc. When one person asked to be called in the evening, the interviewer, correctly, explained they are not allowed to do that, and asked for a more convenient time during the day.

The client asked "why didn't the interviewer accept the evening call-back?". the Project Manager asked the Field Supervisors "yeah, why DIDN'T the interviewer arrange an evening call-back?" The Field Supervisors explained that, for several years, evening callbacks were contrary to instructions, that that the computerized settings had a variable that simply wouldn't allow an evening appointment to be set. The Project Manager, puffing themselves up in from of the client said "well, why dont you just change the variable?" The Field Supervisors asked "Can we do that now?"

The Project Manager answered: "No".

Corporate management at it's finest, no?

Random observation 2: Sports broadcasters

I was watching a football game the other day, when a colour commentator tried to describe the speed of one of the players. He said (I kid you not)" He's like a cannon, shot out of a gun" This is almost as good as my all-time favorite sports broadcaster comments which went: "He runs with his feet and catches with his hands!"

Random Observation # 3: What if....?

What if the Borg (from Star Trek) dressed like Earth, Wind and Fire? Wouldn't they be more accepted throughout the universe? If you heard the EW&F Borg command "Let's Groove....resistance is futile" woudl you resist? I think not. The Borg just needed a make-over.

I was watching TV when a commercial for Rub-A535 came on. I weasn't very alert at that moment, so I thought the name of the product was "Rub-Ass" creame. Personally, I would think this name would do better in the marketplace, and inspire MUCH more creative commercials.

In a conversation with AGF (awesome girl-friend) last week, she was commenting on something being "not very good". Trying to sound profound, I offered "well, not very good is better than bad!" Profundity is something that comes easily to some people, but obviously not me! :)

Mr. Furley (Don Knotts) from Three's Company was the best dresser on TV, bar none.

1 comment:

PM Hut said...

That's one weak Project Managers in random thought #1, not only saying yes immediately to the client (without even thinking), but saying yes, and acting immediately.

I guess reading this article on how to say no will probably help him.